Q. If I need to return something, what should I do?

A. Like everything good, and everything Smucker's, your complete satisfaction is guaranteed. If any item ever falls short of your expectations, we insist you return it for a full, fast, and friendly refund. Simply contact our customer service center toll free at 1-800-258-1928, Monday - Friday, 9am to 7pm EST or online if there is a problem with your order. We will make every effort to make sure you are 100% satisfied.